Government - Meeting the challenges of government IT in the 21st century

Desktop Deployment

Desktop Management Services

From imaging, to application compatibility evaluation, to data migration, we’re your one-source solution provider to make your desktop rollout timely and cost effective.

Prismworks Technology is a reliable partner for customers who want to off-load the day-to-day management of their desktop environment, improve service levels to their end users, and free up IT resources to focus on strategic initiatives.

Service includes:

  • Project management
  • Asset management
  • Desktop standards management
  • Software management
  • Procurement
  • Warehousing
  • Deployment
  • Desktop security
  • Onsite support/deskside support

Managed Desktop Deployment Services

For customers who need Prismworks expertise and process excellence to assure smooth deployments and refreshes of a mix of products for their end-user environment

This service includes:

  • Planning and forecasting
  • Refresh management
  • Install and connect

This service can be extended to include:

  • Integration, staging, and tagging
  • Procurement
  • Data migration
  • On demand deployment
  • Asset disposal
Desktop and Notebook Installation Services
Key Features PC Install PC Install + Data Transfer
Unpack system & components Y Y
Conduct external quality inspection Y Y
Set up and connect peripherals (keyboard, mouse and 1 monitor) Y Y
Power-up and bring system to installed OS / DOS prompt Y Y
Enter customer-supplied TCP/IP Address (if applicable) Y Y
Bring system up to existing network login screen Y Y
Remove all installation packaging to customer-designated area within the same building, or arrange for customer removal Y Y
Installation of up to three external peripherals (local printer included) Y Y
Remapping to network printer Y Y
Brief customer orientation Y Y
Perform user data transfer (applications transfer not included)   1GB
Disconnect components of old system or printer Y Y
Pack up de-installed equipment Y Y
Remove de-installed equipment Y Y
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Network integration & managed service provider for the Mid-Atlantic region
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