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Desktop Deployment

Desktop Management Services

From imaging, to application compatibility evaluation, to data migration, we’re your one-source solution provider to make your desktop rollout timely and cost effective.

Prismworks Technology is a reliable partner for customers who want to off-load the day-to-day management of their desktop environment, improve service levels to their end users, and free up IT resources to focus on strategic initiatives.

Service includes:

• Project management
• Asset management
• Desktop standards management
• Software management
• Procurement
• Warehousing
• Deployment
• Desktop security
• Onsite support/deskside support

Managed Desktop Deployment Services

For customers who need Prismworks expertise and process excellence to assure smooth deployments and refreshes of a mix of products for their end-user environment

This service includes:

• Planning and forecasting
• Refresh management
• Install and connect

This service can be extended to include:

• Integration, staging, and tagging
• Procurement
• Data migration
• On demand deployment
• Asset disposal

Desktop and Notebook Installation Services

Key Features	PC Install	PC Install + Data Transfer
Unpack system & components	Y	Y
Conduct external quality inspection	Y	Y
Set up and connect peripherals (keyboard, mouse and 1 monitor)	Y	Y
Power-up and bring system to installed OS / DOS prompt	Y	Y
Enter customer-supplied TCP/IP Address (if applicable)	Y	Y
Bring system up to existing network login screen	Y	Y
Remove all installation packaging to customer-designated area within the same building, or arrange for customer removal	Y	Y
Installation of up to three external peripherals (local printer included)	Y	Y
Remapping to network printer	Y	Y
Brief customer orientation	Y	Y
Perform user data transfer (applications transfer not included)		1GB
Disconnect components of old system or printer	Y	Y
Pack up de-installed equipment	Y	Y
Remove de-installed equipment	Y	Y