VoIP services are fast becoming the standard for organizations that demand uncompromising digital voice quality, advanced features, and call monitoring. The VoIP systems are much less expensive than traditional phone services while providing more features, easier configuration, greater expandability, and end user mobility. VoIP adds features that were difficult or impossible with traditional phone systems. These VoIP systems are becoming critical to the rapidly expanding mobile work force. End users have the flexibility to manage and tracks calls from anywhere without the customer knowing any different. Managers have much greater control to track call activity and monitor employee productivity. VoIP systems offer conference calling, call forwarding, call recording, and CRM integration at zero or near-zero cost, features which traditional phone companies normally charge extra for.
Prismworks technology can implement a VoIP solution for your company, custom-tailored to the specific needs of your organization.
From enterprise-level phone systems to small office hosted solutions, let our experienced team configure and set up your new VoIP phone system. Prismworks Technology uses equipment and software from trusted vendors such as Fonality, Cisco, Polycom, and more to deliver the most cost-effective and reliable VoIP systems for our customers.
Contact Prismworks Technology for a detailed evaluation and recommendation of how VoIP can work for your organization.
Fonality is changing the face of IP telephony with its innovative hybrid-hosted business communications solution. Businesses looking for an advanced communication solution that is simple to use, easy to manage, and affordable to deploy should look no further than Fonality PBXtra. Fonality PBXtra allows your business to have all of the functionality of a Fortune 500 communication solution, at an SMB cost.
Choosing the right business communications solution can help you maintain that edge and take on competitors of any size. You need a solution that is easy to use, simple to manage and affordable to deploy. Fonality Connect is the solution your business needs to increase employee productivity and increase customer satisfaction. Fonality Connect is a fully hosted , intuitive plug-and-play solution that does not require any technical expertise to implement or scale. You can deploy your system in hours, not days, and manage your system in minutes, not hours — all while saving up to 50% when compared to legacy systems. With advanced feature sets like multiple auto attendants, dial-by-name directory, and voicemail to email, your customers will know they are dealing with a company that is serious about its customers and business..
Fonality Connect + is the ideal fully hosted business communication solution for companies looking to gain a competitive advantage by unifying and simplifying communications. Fonality customers save an average of 23% as compared with traditional contact centers and report an average productivity increase of 14%. Built on a secure and reliable platform, Fonality’s Connect + is an intuitive plug-and-play solution that does not require any technical expertise to implement or scale. With advanced feature sets like multiple auto attendants, dial-by-name directory, and voicemail to email, your customers will know they are dealing with a company that is serious about its customers and business.
Cisco IP telephony solutions are an integral part of Cisco Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks. Your employees can talk with each other using almost any media, device, or operating system.
Using your network as the platform, your organization can gain the inherent benefits of a converged network for transport and interconnection. IP telephony makes it easier to: