Managed Services
With Prismworks Technology as your managed service provider, you can rest easy knowing that your IT infrastructure is hosted, monitored, and managed proactively 24/7. These services are available with several different levels of support:
- Help Desk – Live, U.S.-based 24/7 hardware and software technical support. Free up your IT staff for higher priority projects.
- Remote Monitoring and Management – A complete worry-free integrated solution for the remote monitoring and management of your network.
- Network Operations Center – A monitoring service for your servers, applications, and other network devices, saving you the cost of additional resources and infrastructure.
- Hosted Exchange Server – Get all the benefits of Microsoft Exchange Server without the costs of license fees, backup and archiving, or antivirus software. Software updates are handled automatically on the servers, and your data is always secure and backed up. This services is also E-rate eligible.
- Remote Support – We offer an on-demand remote support solution that provides permission-based access to your remote PC’s for faster, more efficient incident resolution.
- Backup & Recovery – Automatic, hardware-based data backup. Your data is retained both locally and offsite at two separate data centers, with multiple restore options.
